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Legal

Cookie Policy

This policy explains how cookies and similar storage technologies may be used on the Customize Medical website, how they are grouped and how you can control the optional ones.

Effective date
[EFFECTIVE DATE]
Last reviewed
[LAST REVIEWED DATE]
Document version
Draft 0.1
Status
Draft for legal review
Contact us

Preliminary draft. This document is a preliminary content draft. It must be reviewed and approved by qualified legal, privacy, regulatory and commercial professionals before publication. Text shown inside square brackets marks information that still needs to be verified and supplied.

About this policy

This policy explains how cookies and similar storage technologies are used on the Customize Medical website, what categories exist and how you can control them.

The policy reflects only what is verified in production. No provider, cookie or tracking technology is claimed here unless it has been confirmed by a production review.

What cookies are

A cookie is a small text file placed on your device by a website. Similar technologies include local storage, session storage, pixels and scripts that read or write information on your device.

Some of these technologies are needed for a website to work. Others are optional and require your consent before they may be used.

Cookie categories

The following categories are supported. A category is only active when the website actually uses a technology that belongs to it.

Marketing cookies

Marketing and advertising cookies are not used and not activated on this website. This category will only be introduced if marketing tools are actually implemented and legally approved, and it will be documented here before any such tool is loaded.

Strictly necessary

Required for security, navigation, form submission, consent storage and essential website operation. Where the law permits, these may operate without optional consent because the website cannot function correctly without them.

Preferences

Used to remember optional display or interaction choices, so that the website behaves the way you left it. These are optional and are only used with consent.

Analytics

Used to understand how the website is used at an aggregated level. Analytics technologies are not loaded before consent where consent is legally required. They are only listed once a provider is confirmed.

Cookie inventory

The table below lists the cookies and storage technologies confirmed in production. It is generated from the approved inventory and stays empty until that inventory is supplied.

Inventory pending verification

The approved production inventory has not been supplied yet: [COOKIE INVENTORY]. No example rows are shown, because fictional entries would misrepresent what the website does.

Each confirmed entry will list the cookie or storage name, the provider, the purpose, the category, the duration, whether it is first party or third party, and the domain it applies to.

Similar technologies

Local storage, session storage, pixels, embedded scripts and similar technologies are documented here when they are actually used, in the same way as cookies.

Clinical data is never stored in the browser

Patient identifiable or clinical information is never written to browser storage and is never sent to analytics tools, advertising tools or session replay tools.

Third-party services

Only verified third party services are listed in this policy. No assumption is made about analytics, advertising, mapping, video or heat mapping services being installed.

  • Confirmed third party services: [THIRD PARTY SERVICES]
  • Applicable provider policies: [PROVIDER POLICY LINKS]

Managing cookies in your browser

Most browsers let you view, block and delete cookies through their settings. Blocking strictly necessary cookies may prevent parts of the website, including forms, from working correctly. Browser controls apply to the browser and device you are using at the time.

Updates to this policy

This policy is updated whenever the cookie inventory, the storage technologies or the service providers used by the website change. The effective date, review date and document version at the top of this page show the current status.

Contact

Questions about cookies can be sent through the contact page. Related information is available in the Privacy Policy.

  • Legal entity: [LEGAL ENTITY]
  • Privacy contact: [PRIVACY CONTACT]